188ji Privacy Policy
How 188ji collects, uses, stores, and protects your personal data — in compliance with Philippine law and PAGCOR's regulatory data handling requirements.
Privacy at a Glance
What the 188ji Privacy Policy Covers
These highlights give you the key points. The full policy below is the legally binding document — please read it in its entirety.
What Data We Collect
188ji collects personal data you provide during registration (name, mobile number, date of birth), identity documents submitted for KYC verification, financial data related to deposits and withdrawals, and technical data generated by your use of the platform such as device identifiers, IP addresses, and gameplay session records.
Why We Process Your Data
Your data is processed to operate your 188ji account, complete KYC verification, process GCash and Maya transactions, comply with PAGCOR and Philippine anti-money laundering requirements, personalise your platform experience, provide customer support, and — where you have consented — send you promotional communications about 188ji offers.
Who We Share Data With
188ji shares your data only with parties necessary to operate the platform: payment processors (GCash, Maya, BPI, BDO), licensed game providers, KYC verification service providers, fraud prevention systems, and — where legally required — PAGCOR, the National Privacy Commission, and other Philippine government authorities. We do not sell your personal data.
How We Protect Your Data
All 188ji data transmissions are protected by SSL/TLS encryption. Personal data is stored on access-controlled servers. Sensitive data — including government ID documents and payment information — is stored with additional encryption at rest. 188ji conducts regular security assessments and limits employee access to personal data to what is strictly necessary for operational purposes.
Your Rights Under Philippine Law
Under Republic Act No. 10173 (the Data Privacy Act of 2012), Filipino data subjects have rights including: the right to be informed, to access their data, to correct inaccurate data, to object to processing, to erasure, and to data portability. 188ji provides mechanisms to exercise these rights through customer support. Requests are processed within 30 days.
How Long We Keep Your Data
188ji retains personal data for as long as your account is active and for a period thereafter as required by PAGCOR regulation and Philippine law — typically five years following account closure. KYC documents are retained for the period mandated by anti-money laundering regulations. You may request deletion of non-mandatory data where retention is no longer necessary.
1 Introduction
188ji is committed to protecting the privacy and personal data of all individuals who interact with our platform. As a PAGCOR-regulated online gaming operator serving Filipino players, we are subject to the requirements of Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy describes what personal data 188ji collects from you, how we use it, who we share it with, how long we keep it, and what rights you have over your own data. We have written this policy in plain, accessible English so that Filipino players can understand exactly how their information is handled — not just to satisfy a legal checkbox but because transparency is something 188ji genuinely values.
If you have questions about this policy or your personal data, please reach out to us at any time via live chat on the 188ji platform or at the contact details provided in Section 16.
2 Scope of This Policy
This Privacy Policy applies to:
- All registered players who hold an active or closed 188ji account;
- All visitors to the 188ji website at https://188ji.cam, regardless of whether they have a registered account;
- All individuals who contact 188ji customer support by any channel;
- All individuals whose personal data is processed by 188ji in connection with KYC verification, responsible gaming compliance, or regulatory reporting obligations.
This policy applies to personal data processed by 188ji in both electronic and physical form, to the extent that physical records containing personal data are maintained in connection with the 188ji platform.
This policy does not apply to third-party websites, platforms, or services that may be linked from the 188ji platform — including game provider platforms, payment processor websites, or external responsible gaming resources. 188ji is not responsible for the privacy practices of such third parties.
3 Data Controller
For the purposes of the Data Privacy Act of 2012 and its implementing rules, 188ji is the personal information controller in respect of personal data collected through the https://188ji.cam platform. As a personal information controller, 188ji is responsible for ensuring that personal data is collected and processed in accordance with Philippine law.
188ji has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act. Contact details for the DPO are available through 188ji's customer support channels.
4 Personal Data We Collect
188ji collects personal data through several means: information you provide directly during registration and account use, information collected automatically through your use of the platform, and information obtained from third parties in connection with verification and compliance obligations.
4.1 Information You Provide Directly
- Registration data: Philippine mobile number, chosen password, date of birth, and any referral code used during account creation.
- KYC identity documents: Full legal name, date of birth, nationality, government ID number, and photographic images of valid Philippine government-issued identification documents.
- Financial data: GCash account details, Maya account details, bank account numbers (BPI, BDO, Metrobank), and USDT wallet addresses used for deposits and withdrawals.
- Support communications: Records of live chat conversations, support tickets, and any personal information you share when contacting 188ji customer support.
- Responsible gaming declarations: Self-reported gambling patterns, deposit limit preferences, and self-exclusion requests submitted through responsible gaming tools.
4.2 Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network information.
- Usage data: Pages visited on the 188ji platform, game sessions played, bets placed and outcomes received, session durations, and navigation paths through the platform.
- Transaction data: Full records of all deposits, withdrawals, bonus activations, wagering activity, and balance movements associated with your account.
- Cookie and tracking data: Information collected via cookies and similar technologies as described in Section 11 of this policy.
4.3 Information from Third Parties
- Identity verification results from 188ji's licensed KYC verification service providers;
- Fraud risk signals and transaction monitoring data from payment processors and financial crime prevention services;
- Information provided by PAGCOR or other Philippine government authorities in connection with regulatory compliance obligations.
5 Purposes of Data Processing
188ji processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your 188ji account, processing login authentication, and enabling you to access platform features and your account history. |
| KYC Compliance | Verifying your identity and age (21+) as required by PAGCOR regulation before permitting real-money transactions on the platform. |
| Transaction Processing | Processing GCash, Maya, bank, and cryptocurrency deposits and withdrawals; maintaining transaction records; and resolving payment disputes. |
| Regulatory Compliance | Meeting PAGCOR licensing obligations, Republic Act No. 9160 (Anti-Money Laundering Act) reporting requirements, and NPC data processing obligations. |
| Responsible Gaming | Operating responsible gaming tools, monitoring for problem gambling indicators, implementing self-exclusion requests, and maintaining programme records as required by PAGCOR. |
| Fraud Prevention | Detecting and preventing fraudulent account activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct. |
| Customer Support | Handling player inquiries, resolving complaints, providing technical assistance, and maintaining support communication records. |
| Platform Improvement | Analysing aggregated usage patterns to improve platform performance, game selection, and user experience for Filipino players. |
| Marketing (with consent) | Sending personalised promotional communications, bonus offers, and event notifications where you have provided marketing consent. You may withdraw this consent at any time. |
6 Legal Basis for Processing
Under the Data Privacy Act of 2012, 188ji processes personal data on one or more of the following legal grounds:
- Contractual necessity: Processing required to fulfil 188ji's obligations under the Terms & Conditions you have agreed to, including account management and transaction processing.
- Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (R.A. 9160), the Data Privacy Act (R.A. 10173), and other applicable Philippine laws and regulations.
- Legitimate interests: Processing necessary for 188ji's legitimate business interests including fraud prevention, platform security, and service improvement — where such interests do not override your rights and freedoms.
- Consent: Processing for optional purposes such as marketing communications, where you have provided specific, informed, and freely given consent. You may withdraw consent for marketing processing at any time by contacting 188ji support.
7 Sharing Your Personal Data
188ji does not sell, rent, or trade personal data with third parties for commercial purposes. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
7.1 Service Providers and Processors
188ji engages third-party service providers who process personal data on our behalf under written data processing agreements. These include:
- Payment processors: GCash (G-Xchange Inc.), Maya (PayMaya Philippines), BPI, BDO, Metrobank, and cryptocurrency transaction processors;
- Identity verification and KYC service providers;
- Fraud detection and financial crime prevention providers;
- Licensed game providers whose titles are available on the 188ji platform;
- Customer support platform providers;
- Cloud hosting and infrastructure providers.
7.2 Regulatory and Government Authorities
188ji discloses personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law or pursuant to a valid legal process. 188ji will not disclose personal data to government authorities beyond what is legally required.
7.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of 188ji's assets, personal data held by 188ji may be transferred to the acquiring entity. You will be notified of any such transfer and of any change to the Privacy Policy that results from it.
8 International Data Transfers
Some of 188ji's service providers and game platform components may process personal data outside the Philippines, including in countries within the Asia-Pacific region where data protection laws may differ from those applicable in the Philippines. Where international transfers occur, 188ji ensures that adequate safeguards are in place in compliance with NPC requirements, including contractual data transfer protections.
Players who wish to obtain information about specific international data transfers affecting their personal data may contact 188ji's Data Protection Officer through the customer support channels listed in Section 16.
9 Data Retention
188ji retains personal data for the period necessary to fulfil the purposes for which it was collected and to comply with applicable legal retention requirements:
- Active accounts: Personal data associated with an active 188ji account is retained for the duration of the account's active status.
- Closed accounts: Following account closure, personal data is retained for a minimum of five years in compliance with PAGCOR regulatory requirements and the Anti-Money Laundering Act of the Philippines.
- KYC documents: Identity verification documents are retained for the period mandated by AMLC and PAGCOR — typically five years from the date of the last transaction or account closure, whichever is later.
- Transaction records: Financial transaction records are retained for a minimum of five years as required by Philippine financial regulations.
- Support communications: Customer support records are retained for three years following the resolution of the matter to which they relate.
- Marketing consent records: Records of marketing consent (or withdrawal thereof) are retained for as long as they remain relevant to a potential complaint or regulatory query.
Where personal data is no longer required for any lawful purpose, 188ji will securely delete or anonymise that data in accordance with its internal data retention and disposal procedures.
10 Security Measures
188ji implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction, in compliance with the Data Privacy Act of 2012 and NPC security guidelines. These measures include:
- Encryption in transit: All data transmitted between your device and the 188ji platform is protected by SSL/TLS encryption (minimum 256-bit).
- Encryption at rest: Sensitive personal data — including government ID images and payment account details — is encrypted at rest using industry-standard encryption protocols.
- Access controls: Access to personal data is restricted to 188ji employees and contractors who require it for their specific operational role, and is governed by role-based access control policies.
- Two-factor authentication: 188ji's internal administrative systems require multi-factor authentication. Players are also offered 2FA on their own accounts.
- Security assessments: 188ji conducts regular internal and periodic third-party security assessments of its platform and data infrastructure.
- Incident response: 188ji maintains a data breach response plan in accordance with NPC requirements, including notification procedures for reportable personal data breaches.
11 Cookies and Tracking Technologies
188ji uses cookies and similar tracking technologies on the https://188ji.cam platform to enable core platform functionality, improve user experience, and support analytics and security purposes.
11.1 Types of Cookies Used
- Strictly necessary cookies: Required for core platform functionality including account authentication, session management, and security. These cannot be disabled without impairing your ability to use the platform.
- Functional cookies: Store your preferences — such as language settings and display options — to improve your experience across sessions.
- Analytics cookies: Collect aggregated, anonymised data about how the platform is used to help us understand player behaviour and improve platform performance. These do not identify individual users.
- Security cookies: Used to detect fraudulent activity and protect the integrity of the 188ji platform, including bot detection and anomalous session identification.
11.2 Managing Cookies
You may configure your browser settings to block or delete cookies. Please note that disabling strictly necessary cookies will impair the functionality of the 188ji platform and may prevent you from accessing your account. 188ji does not use third-party advertising cookies or cross-site tracking technologies for marketing purposes.
12 Minors — Under 21
Where 188ji discovers or is notified that a registered account belongs to an individual under 21 years of age, it will immediately suspend the account, notify the relevant parties as required by law, and securely delete or remove from active processing all personal data associated with that account, to the extent permitted by applicable data retention obligations.
If you believe that 188ji has inadvertently collected personal data from a person under 21, please contact us immediately at the details provided in Section 16.
13 Your Data Subject Rights
Under Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules, you have the following rights as a data subject:
Right to be Informed
You have the right to be informed of what personal data 188ji collects about you, how it is processed, and who it is shared with — which this Privacy Policy provides.
Right of Access
You may request a copy of the personal data that 188ji holds about you. Requests will be processed within 30 days of receipt. Some categories of data (e.g., fraud investigation records) may be withheld where disclosure would compromise a legitimate security interest.
Right to Rectification
You may request correction of inaccurate or incomplete personal data. Contact customer support with details of the data you believe to be incorrect and the correction you are requesting. Identity verification may be required before corrections are applied.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to other forms of processing where your objection is based on legitimate grounds. Objections will be reviewed and responded to within 30 days.
Right to Erasure
You may request deletion of personal data that is no longer necessary for the purposes for which it was collected, where 188ji has no overriding legal basis to retain it. Note that 188ji has mandatory regulatory retention obligations for certain categories of data that cannot be overridden by an erasure request.
Right to Data Portability
You may request a copy of your personal data in a structured, commonly used, machine-readable format. This right applies to data you have directly provided to 188ji and which is processed on the basis of your consent or contractual necessity.
To exercise any of these rights, contact 188ji's Data Protection Officer via live chat or at [email protected]. Requests will be acknowledged within 5 business days and substantively responded to within 30 days, in compliance with NPC requirements. 188ji may request identity verification before processing data subject requests.
14 Complaints and Regulatory Authority
If you believe that 188ji has handled your personal data in a manner inconsistent with this Privacy Policy or the Data Privacy Act of 2012, we encourage you to contact 188ji's Data Protection Officer in the first instance so that we may address your concern directly.
If you are not satisfied with 188ji's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines — the independent regulatory body responsible for enforcing the Data Privacy Act. Information on how to file a complaint with the NPC is available through the NPC's official channels.
15 Amendments to This Policy
188ji reserves the right to amend this Privacy Policy at any time in response to changes in Philippine law, NPC guidance, PAGCOR requirements, or our own data processing practices. The current version of this policy is always available on the 188ji platform and is identified by its effective date at the top of the document.
Where 188ji makes a material change to this Privacy Policy — particularly one that affects your rights or the way your data is processed — we will use reasonable efforts to notify you prior to the change taking effect, including via the platform interface or by notification to your registered mobile number.
Your continued use of the 188ji platform following notification of an amendment constitutes your acknowledgement of the revised policy. If you do not agree with the amended policy, you should cease using the platform and may request voluntary account closure by contacting customer support.
16 Contact and Data Protection Officer
For all privacy-related queries, data subject rights requests, or to contact 188ji's Data Protection Officer, please use the following channels:
[email protected]
Live chat is available 24/7 on the 188ji platform. Email responses are provided within 5 business days. Please include your registered mobile number (or account reference) and a description of your query or request.
For data subject rights requests, please specify the right you wish to exercise, provide sufficient detail for us to identify your account, and be prepared to provide identity verification. All requests are handled in accordance with the Data Privacy Act of 2012 and NPC guidelines.
For general information about data privacy rights in the Philippines, you may also refer to the 188ji FAQ page, which includes guidance on account data and privacy queries.
Your Data Is Protected
Play at 188ji — Regulated, Transparent, Secure
500+ games under PAGCOR regulation, SSL-encrypted transactions, and a privacy framework built on Philippine law. 21+ only. Play responsibly.
Age Restriction: 188ji's services are strictly for individuals aged 21 years and above, as required by PAGCOR regulation. If gambling is causing harm, please use the responsible gaming tools in your account settings or visit our Responsible Gaming page. For privacy queries, contact [email protected]. For data privacy rights information, refer to the National Privacy Commission of the Philippines.